Thank you for visiting this Outperf4m Web site. Outperf4m creates and offers, via the Internet, systems, surveys, and exercises for individual, group, and organisational development.
You have been invited to participate in one or more of our surveys and exercises online; in doing so, you may provide information that is of a private and confidential nature. We therefore encourage you to review the following questions and answers about our practices regarding online information, privacy, and related issues.
Why are we collecting your data?
We are collecting information to provide feedback to you, your colleague, your team, or your organisation to support change and development initiatives. This information and feedback will focus on such topics as the culture and climate of your organisation; the styles and effectiveness of your group; your personal styles, skills, and performance; and/or the behaviours, impact, and effectiveness of a colleague. Please see the “How will we use your data?” section below, which provides more information about the specific survey you are completing or exercise in which you will be participating.
What data are we collecting and storing?
Outperf4m survey, diagnostic inventory, and experiential exercise websites ask you to provide information about yourself, another person you know well, or your group or organisation.
The types of personal information that may be collected at our sites or provided by your organisation include: name, organisation, e-mail address, and demographic and positional information pertinent to the use of the survey or exercise you are completing and directly related Outperf4m products and services.
We may collect certain technology-related information when you visit our Web pages such as the type of browser and/or operating system you are using, the screen resolution of your monitor, the domain name of your Internet service provider, and the Internet Protocol (IP) address of the device you are using to access the site.
Outperf4m is a Data Controller (as defined by the European Commission) with respect to all of the information collected.
Outperf4m retains personal data, as necessary, for the duration of the relevant business relationship. We may also retain personal data for longer than the duration of a project or the initial business relationship should we need to retain it to respond to follow-up questions from clients, provide clients with analyses on changes between the initial data and subsequent retest data, protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules. If you request that we delete your personal data, Outperf4m will make reasonable attempts to delete all instances of the information in their entirety.
Will we use your data for research?
Outperf4m, as a Data Controller, reserves the right to use the collected data for the on-going statistical norming and validation of its surveys, measurement scales, and simulations. To that end, we may create anonymised data files consisting of the answers of specific groups of respondents (based on demographic or positional variables) from multiple organisations. Similarly, we may develop anonymised files consisting of the solutions proposed by individuals and teams to problems posed by our survival simulations and business exercises. These files would be used to support analyses to improve our surveys and exercises as well as to develop and market new products that may be of interest to you, your organisation, your industry, and the marketplace in general. We also use aggregated or archived data to carry out research on individuals, groups, and organisations and publish the results in journals, books, manuals, or other outlets. Such research by Outperf4m staff and co-authors is guided by the code of ethics of the American Psychological Association. The confidentiality of individual respondents and their organisations is maintained in the use of these aggregated data sets.
Will we use or share your data for other purposes (e.g., Marketing, Technology Development)?
You will not be asked to: provide information related to ordering additional products; express opinions or feedback on products (except prototypes); subscribe to other Outperf4m services; or participate in online forums (except those, if any, directly relevant to the survey or exercise that you are currently completing). We will not use your information for marketing purposes.
We may sometimes use the non-personal information that we collect to improve the design and content of our site and to enable us to personalise your Internet experience. We also may use this information in the aggregate to analyse and facilitate site usage.
We may disclose personal information in response to a legal process, for example, a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request though, to date, Outperf4m has not been required to provide information in response to such requests.
Agents and contractors of Outperf4m who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement by, for example, not using the information for purposes other than carrying out the services they are performing for Outperf4m. Other than with these agents and contractors, we will not share information with third parties (e.g. marketers, magazine publishers, retailers, participatory databases, and non-profit organisations) that might want to market products or services to you.
Finally, Outperf4m will not use or transfer personal information in ways unrelated to those described above without providing you with an opportunity to opt out of any such unrelated use.
How do we protect your personal information?
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorised access, maintain data security and prevent its loss, and correctly use the information we collect online. We store your survey or exercise data on a server hosted by Typeform. Visit their website to learn more: https://help.typeform.com/hc/en-us/articles/360029581691-What-happens-to-my-data-/
Do we transfer data between countries?
Yes, survey and/or exercise responses and personal data collected in Europe and elsewhere throughout the world are transferred to servers in Australia for storage and scoring. Your responses and personal data will be accessed, managed, and processed by Outperf4m Sydney office in Australia. We rely on arrangements between our Australian offices that are consistent with the European Commission’s standard contractual clauses for the transfer of data originating in the European Economic Area to Australia.
How can you contact us?
For information about our products and services, please email email@example.com call us at +61280123450 visit our Website at www.outperf4m.com
For support using our survey or exercise website, please email us at firstname.lastname@example.org
How will we use your data?
Responses to surveys will be scored and analysed to provide feedback to an organisation, division, or subunit of a customer or individual. Your data will be combined with that provided by others to generate composite results and organisational or unit-level feedback reports. In developing these reports, the survey responses of individuals are aggregated in ways that protect their confidentiality.
Results will be generated and reported only when data have been provided by [N-Size] or more respondents (unless members of smaller groups of customers or clients consent to the preparation and delivery of such reports). The same guidelines pertain to the reporting of results for groups identified based on demographic or positional strata—such as organisational level, tenure, job category, age, gender or other such factors.
The feedback will focus on the organisation’s or department’s or individual feedback. The survey results are intended to provide insights into the quality of service provided to internal or external customers/clients and will be used to improve the ways in which service providers approach their work and interact with customers. Therefore, Outperf4m reserves the right to correct any data collection errors or omissions relating to unit, demographic or positional variables that would otherwise affect the feasibility or accuracy of the feedback reported on groups and/or units within the organisation.
Our Commitment to Quality
Outperf4m surveys and experiential exercises for individual, group, and organisational development were developed by Tony Holmwood, founder of Outperf4m, Kuva Jacobs, Ph.D. founder Redpoint of Consulting, Jason Davey,founder of en-MaaS, and their colleagues. The survey and exercise sites are designed and developed by Outperf4mData Assessment Team, with members affiliated in Australia.
Outperf4m develops and offers, through its Internet and paper-based systems, the best in extensively researched and widely respected training and development materials. Our surveys, diagnostic inventories, and experiential exercises have been used by organisations throughout the world for leadership development, team building, and organisational change. Outperf4m strives to provide clients with tools that are practical and relevant to the realities of organisational development yet scientifically based, valid, and reliable.